Thank you for your interest in joining the BPO Services Association. We accept applications all year round.

All duly registered Enterprises, Partnerships and Corporations engaged in BPO in the Philippines are eligible to apply though we occassionally approve Honorary Memberships to overseas BPO companies.

There is no restriction on Capitalization, Staff Size, Location, or Years in Operation. BSA/U welcomes everyone Entrepreneur-owned 5 to 10-seaters to 300 seat local branches of Overseas-based Contact Centers and 6,000+ strong the likes of ePLDT Ventus.

Membership Fees to BPO Services Association is dependent on capitalization and/or size. and are used by the Organization to fund its activities such as advocacies, site inspections, reporting, administration and events.

Member benefits include Accrediation as a duly authenticated BSA/U Member (and eligibility to be referred to prospective clients), access to industry information from BSA/U surveys, and participation in activities. BSA/U reserves the right to undertake fund raising activities in the furtherance of its causes and to uphold its viability as an organization.

As an initial step towards membership, please provide all requested information below.

The Annual Membership dues are as follows:

BPO providers are rated by BSA/U based on performance. Gold and Silver Rating is granted to providers that meet the following criteria:
1. A physical operations center with at least two independent, redundant connections
2. A documented, established work methodology that is generally used by existing and new staff alike
3. Has a roadmap for growth in terms of technical, management and financial capabilities
4. Verifiable positive testimonials from at least 95% of its current clients for Gold, 85% to 95% for Silver.

Regular Members strive to reach Silver and Gold Status. Costing models and company size has no direct bearing on how BSA/U rates a BPO company.